Get webhook notifications whenever REANNZ Advanced Computing and Data Services creates an incident, updates an incident, resolves an incident or changes a component status.
Update - We are working with our vendors to test the health of our tape library and tape media following the cooling incident at the TDC. We will provide updates to project leaders on the status of your data once known, but we expect this may take some time. Further updates may be provided as we work through this process. Our apologies for any concern or inconvenience this might cause.
Aug 11, 2026 - 08:57 NZST
Investigating - Following the cooling incident at Tāmaki Data Centre (https://status.nesi.org.nz/incidents/yznlzzntjgpp) we are performing thorough health checks on the tape media used for Freezer storage.
As of now we do not have a timeline for the restoration of the Freezer storage service, but we will provide updates when we have sufficient information.
Aug 03, 2026 - 12:47 NZST
This page shares the system status of REANNZ's advanced computing platform and storage services, including impacts of any known outages or planned maintenance work.
Please note that these services are currently only supported within business hours, so there may be delays in communicating outages outside of these hours despite best efforts.
Resolved -
WEKA mounts were lost and have been remounted.
Aug 11, 08:37 NZST
Investigating -
Access to the Home Directory in OnDemand is currently down and is being investigated. ssh/terminal access to the cluster is still available.
Aug 11, 08:21 NZST