Update - We are working with our vendors to test the health of our tape library and tape media following the cooling incident at the TDC. We will provide updates to project leaders on the status of your data once known, but we expect this may take some time. Further updates may be provided as we work through this process. Our apologies for any concern or inconvenience this might cause.
Aug 11, 2026 - 08:57 NZST
Investigating - Following the cooling incident at Tāmaki Data Centre (https://status.nesi.org.nz/incidents/yznlzzntjgpp) we are performing thorough health checks on the tape media used for Freezer storage.

As of now we do not have a timeline for the restoration of the Freezer storage service, but we will provide updates when we have sufficient information.

Aug 03, 2026 - 12:47 NZST

About This Site

This page shares the system status of REANNZ's advanced computing platform and storage services, including impacts of any known outages or planned maintenance work.

Please note that these services are currently only supported within business hours, so there may be delays in communicating outages outside of these hours despite best efforts.

To view the status of REANNZ's network services, visit: https://reannz.status.io

Apply for Access Operational
Data Transfer Operational
Submit new HPC Jobs Operational
Jobs running on HPC Degraded Performance
NeSI OnDemand Operational
90 days ago
94.52 % uptime
Today
HPC Storage Operational
User Support System Operational
Support Documentation Operational
Flexible High Performance Cloud Operational
Long-term Storage (Freezer) Major Outage
90 days ago
78.1 % uptime
Today
Flexible High Performance Cloud Services Operational
90 days ago
98.88 % uptime
Today
Virtual Compute Service Operational
Bare Metal Compute Service Operational
FlexiHPC Dashboard (web interface) Operational
90 days ago
98.88 % uptime
Today
FlexiHPC CLI interface Operational
90 days ago
98.88 % uptime
Today
Public API of the FlexiHPC Service Operational
90 days ago
98.88 % uptime
Today
Login to Mahuika Operational
90 days ago
97.49 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 18, 2026

No incidents reported today.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Resolved - WEKA mounts were lost and have been remounted.
Aug 11, 08:37 NZST
Investigating - Access to the Home Directory in OnDemand is currently down and is being investigated. ssh/terminal access to the cluster is still available.
Aug 11, 08:21 NZST

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.