Freezer.nesi.org.nz outage
Monitoring - The Freezer service is again available. We are monitoring and investigating the root cause
Apr 30, 2026 - 10:17 NZST
Investigating - We are currently investigating an issue with Freezer, our long-term storage.
Apr 29, 2026 - 23:05 NZST

About This Site

This page shares the system status of REANNZ's advanced computing platform and storage services, including impacts of any known outages or planned maintenance work.

Please note that these services are currently only supported within business hours, so there may be delays in communicating outages outside of these hours despite best efforts.

To view the status of REANNZ's network services, visit: https://reannz.status.io

Uptime over the past 90 days. View historical uptime.
Apply for Access Operational
Data Transfer Operational
Submit new HPC Jobs Operational
Jobs running on HPC Operational
NeSI OnDemand Operational
90 days ago
98.82 % uptime
Today
HPC Storage Operational
User Support System Operational
Support Documentation Operational
Flexible High Performance Cloud Operational
Long-term Storage (Freezer) Operational
90 days ago
99.1 % uptime
Today
Flexible High Performance Cloud Services Operational
90 days ago
100.0 % uptime
Today
Virtual Compute Service Operational
Bare Metal Compute Service Operational
FlexiHPC Dashboard (web interface) Operational
90 days ago
100.0 % uptime
Today
FlexiHPC CLI interface Operational
90 days ago
100.0 % uptime
Today
Public API of the FlexiHPC Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

my.nesi.org.nz system update Apr 30, 2026 15:30-17:30 NZST

We will be undergoing scheduled maintenance during this time.
Posted on Apr 23, 2026 - 16:17 NZST
Apr 30, 2026

Unresolved incident: Freezer.nesi.org.nz outage.

Apr 29, 2026
Freezer.nesi.org.nz system update
Completed - The scheduled maintenance has been completed.
Apr 29, 10:22 NZST
Verifying - Verification is currently underway for the maintenance items.
Apr 29, 10:17 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 09:30 NZST
Update - We will be undergoing scheduled maintenance during this time.
Apr 29, 08:22 NZST
Scheduled - We will be undergoing scheduled maintenance during this time. The Freezer service will be unavailable for the duration
Apr 28, 16:01 NZST
Apr 28, 2026
Freezer.nesi.org.nz system update
Completed - The scheduled maintenance has been completed.
Apr 28, 10:48 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 09:30 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 24, 17:51 NZST
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Mahuika lander node, Slurm database, some OnDemand nodes currently affected
Resolved - This incident has been resolved.
Apr 23, 16:07 NZST
Monitoring - The affected hypervisor has been recovered and all affected instances are now available.
Apr 23, 14:17 NZST
Identified - The Slurm database has now been recovered and sacct commands are working.
OnDemand is now fully available.
Apr 23, 13:56 NZST
Update - We have had a hypervisor failure about 1:30pm today.
The Mahuika Lander node has failed over and is available, but sessions on the failed Lander node will have been killed.
The Slurm database is down, Slurm jobs will be unaffected for the moment but the sacct command will fail.
An OnDemand node failed and will have affected some OnDemand sessions
Apr 23, 13:50 NZST
Investigating - We are currently investigating this issue.
Apr 23, 13:47 NZST
Apr 22, 2026

No incidents reported.

Apr 21, 2026
OpenStack Controllers Upgrade
Completed - The scheduled maintenance has been completed.
Apr 21, 11:17 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 21:00 NZST
Scheduled - Our OpenStack controllers will be upgraded this evening from 9pm. During this process there may be brief interruptions affecting ssh access to Mahuika, and the OpenStack dashboard.
Apr 20, 15:43 NZST
Apr 20, 2026
Freezer.nesi.org.nz system outage
Resolved - This incident has been resolved.
Apr 20, 15:35 NZST
Update - We are continuing to monitor for any further issues.
Apr 16, 16:58 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 16:58 NZST
Update - We are continuing to investigate this issue.
Apr 16, 08:48 NZST
Investigating - We are currently investigating this issue.
Apr 16, 08:48 NZST
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
← Incident History Powered by Atlassian Statuspage