Update - Due to a global Microsoft outage, we are currently not able to receive emails via support@nesi.org.nz mailbox and in turn cause delays responding to any requests raised. Our office hours zoom link is closed for the weekend. We will make an update as soon as possible on the status of our support@nesi.org.nz mailbox
Nov 13, 2026 - 15:42 NZDT
Nov 13, 2026 - 15:42 NZDT
Investigating - Due to a global Microsoft outage, email services appear to be degraded which may impact our support@nesi.org.nz mailbox and in turn cause delays responding to any requests raised.
As a temporary measure we have opened our Office Hours zoom session at https://reannz.zoom.us/j/84237671321?pwd=rLLqWtE2bwmKaD1yjJ1bp3CPhlfaw8.1 . If you have urgent issues you could login there and one of our Support personnel will assist with raising a ticket.
Nov 13, 2026 - 09:20 NZDT
As a temporary measure we have opened our Office Hours zoom session at https://reannz.zoom.us/j/84237671321?pwd=rLLqWtE2bwmKaD1yjJ1bp3CPhlfaw8.1 . If you have urgent issues you could login there and one of our Support personnel will assist with raising a ticket.
Nov 13, 2026 - 09:20 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 2026 - 11:00 NZDT
Nov 12, 2026 - 11:00 NZDT
Scheduled - These changes won’t cause a complete outage of the observability service. However
Access to grafana.observability.flexi.nesi.org.nz and tower.admin.nesi.org.nz may be intermittent.
Data ingestion into the observability cluster may fail intermittently.
Tower jobs may fail if they run while the pods are being rescheduled.
Nov 12, 2026 11:00-14:00 NZDT
Access to grafana.observability.flexi.nesi.org.nz and tower.admin.nesi.org.nz may be intermittent.
Data ingestion into the observability cluster may fail intermittently.
Tower jobs may fail if they run while the pods are being rescheduled.
Nov 12, 2026 11:00-14:00 NZDT
About This Site
This page shares the system status of REANNZ's advanced computing platform and storage services, including impacts of any known outages or planned maintenance work.
Please note that these services are currently only supported within business hours, so there may be delays in communicating outages outside of these hours despite best efforts.
To view the status of REANNZ's network services, visit: https://reannz.status.io
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No downtime recorded on this day.
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had a major outage.
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Scheduled Maintenance
freezer.nesi.org.nz system update Nov 16, 2026 10:00-12:00 NZDT
ScoutAM, ScoutFS and VersityGW software versions will be upgraded as part of this system update.
Posted on Nov 11, 2026 - 14:06 NZDT
Posted on Nov 11, 2026 - 14:06 NZDT